Our Techs Provided an Outstanding Stone Polishing Service, Bringing Back the Shine to This Marble Floor in Charleston, SC

August 07, 2023

Marble is beautiful, a timeless classic that has become a favorite for many homeowners. However, this natural stone is prone to deterioration, and without proper care, it can become unsightly. A couple from Charleston, SC, had a gorgeous marble floor, but recently, they noticed it had lost its shine. The owners tried to solve the problem, but despite their best efforts, nothing worked. Realizing they couldn't restore the surface, they decided it was best to look for professional assistance.


Fortunately, a quick internet search led them to Sir Grout Charleston. Typing stone polishing services in Charleston, South Carolina, on her search engine, the owners found a link to our website, and they got all the information they needed. After browsing our site and reading some of our blogs, they were convinced we were the best option. Satisfied with their research, they filled out the "Request a Quote" form, asking for a free evaluation.

Shortly after, we visited their house to provide the in-home consultation. The couple welcomed us, gave us more details, and we began the assessment. Upon entering the area, we noticed the marble looked dull and unappealing. Over the years, the stone endured constant foot traffic, and it had a run-down appearance. Likewise, the grout had decayed, acquiring an unsightly tone. To add to this, the surface needed sealing. It was necessary to address this problem because external agents could cause more damage. To prevent further deterioration, it was imperative to apply a special sealant.


The thorough inspection gave us the insight to discuss a solution with the owners. Since we had determined an effective restoration would require a professional process, we offered our stone polishing services. With our top-notch renewal process, we would revamp the surface, bring back the shine to the marble, and give the floor a makeover. The couple was very happy with the assessment, and the offer was within their expectations, so they hired us for the job.

A few days later, we returned to our clients' house to begin the restoration. After setting up the equipment, we proceeded with our thorough multi-step process. First, we cleaned the marble surface using our exclusive stone-safe cleaner. Our product is made with top-quality ingredients, and it doesn't leave a residue, so it won't cause any damage. Once the surface was spotless, we were ready to hone the stone.

With this procedure, we would rectify the damage and address all the issues. To accomplish this task, we geared up our professional diamond honing pads and ran several sets, each with an increased level of grit. We continued grinding until there was no sign of deterioration. After honing, the stone acquires a matte finish, so polishing is necessary to make it shine again. We polished it using a series of high-end powders, giving the marble a beautiful luster.

For the next step, we took care of the grout. To achieve our goal, we replaced the damaged grout with a resilient epoxy solution. Unlike common mixtures, this product isn't porous, and it can easily endure day-to-day wear. It's ideal for busy areas because it minimizes deterioration. After that, we continued with the sealing process.

For this final step, we sealed the grout lines with Sir Grout's flagship sealant, ColorSeal. Our high-quality product offers superior defense, warding off dirt, grime, and other external agents. This reduces deterioration and makes cleaning routines easy and fast. ColorSeal improves the grout with a uniform color and a brand-new appearance, improving the surface tenfold. It comes in a wide range of colors, so our clients can match the tile with the grout. To finish the job, we sealed the stone with a protective sealer. This added an extra layer of protection that can last for a long time.

After flawlessly performing each step, we achieved a perfect restoration, revamping the floor and giving the marble a gorgeous shine. It was time to call our clients and show them the results. The renewed appearance of the surface gave the owners a pleasant surprise. They loved the shiny floor, and they were very happy because the process had been efficient and fast. Happy with our work, the couple thanked us and asked us to come back at a later date for other projects they had in mind.

Marble is an excellent choice for any area in the house, offering style, beauty, and durability. However, the stone is not impervious to damage, and it requires proper care. Following our recommendations is essential to achieve the desired results. We suggested setting up a weekly cleaning routine using only pH-neutral, soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product vastly surpasses the competition, providing amazing results and many benefits. It is also non-toxic and safe for everyone in the house, including pets.

We don't recommend using soap-based cleaners or substances with acidic properties. These products contain harsh agents that can have negative effects on the marble, causing dull spots, etching, and other issues. Never leave liquid spills lingering for long periods of time, and make sure to keep the surface dry using a towel or a terry cloth. Don't use abrasive tools because they can scratch the stone.

Are you struggling with the maintenance of your dull marble surface? Don't worry, Sir Grout Charleston's stone polishing experts are always ready to help. Leave your hard surface problems in the past and contact us today by calling (843) 920-6242 or by filling out our "Request a Quote" form for a free in-home consultation. If you would like to see more, check out our picture gallery, and please consider subscribing to our newsletter, so you don't miss out our latest promotions and updates.

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